Indian Gifts Portal
Reviews and Complaints
Beautiful experience
- Awesome igp website with lovely gifts
Extremely Happy
- Products and delivery
Wonderful experience
Badly Disappointed
i am extremely saddened and feeling embarrassed after using your services.
The two gifts I sent were both not as shown and quality wise too not good .
Look at the picture of Ganesha idol Base
the base on which Ganesha is placed, the color/ paint it peeling off from sides .. You should know idols and such things should not at all be damaged in anyway .. (the pic i uploaded is not uploading complete, i have sent u same on mail too). the paint is peeled off from sides.
And secondly , the Yardley set that you guys showed and wrote in description too "IN A GIFT BOX" , was not sent along with items ..those were sent without this MENTIONED gift box ..but in description the box was promised ...
I even confirmed thrice from your support staff. .they assured that the same box is definitely included..
Really saddened and felt embarrassed.
It looks as if I sent gift to my special person using some cheap site ..
I will never recommend your website to anyone ever ...
- Quick delivery
- Poor quality product delivered
- Customer service is pathetic
- Website not worthy
Preferred solution: Deliver product or service ordered
Experience.
Very Bad service
Order have not delivered
Hi,
I placed an rakhi order to be delivered in Amritsar. It was a same day delivery order(144****) but there was no delivery made in two days.
Customer service is so terrible. It was more than half an hour waiting time to get to the customer service. Even knowing that they could not able delivered as promised still they refuse to cancel my order and when i just hung up the phone, somehow they changed the tracking status as delivered but the recipient never received any package. I called again, Waited for 25 minutes and they disconnected my call saying "We cannot take your call right now".
See the attached picture, Package was never dispatched. What a Fraud.
GO TO HELL!
- Delivery and customer care
- Service and response
- Website not worthy
Preferred solution: Full refund
Worst experience.
I sent rakhi to Dubai through this site, it was saying same day delivery. And it’s 5 days now since I ordered and it is still not delivered.
It is showing package dispatched.
They mislead by saying same day delivery. Will never going to order from this site in future....
It is showing package dispatched.
They mislead by saying same day delivery. Will never going to order from this site in future.
Amazing experience everytime
- Customer service and delivery was good
Extremely satisfied
Completely satisfied with igp service.
Comparatively a good experience
Very happy
Ok! So the first review I wrote for IGP was really bad.
I gave a one star.
After going through my review IGP actually sent me complementary sweets to make my experience better. And the sweets they sent is very good.
Thank you IGP for doing this. I appreciate your effort to make your customer feel good.
Very disappointed
This is the worst online gifting portal .they send broken items and never send things on time . I ordered a photo frame , came in prices and the bouquet and cake ordered for Valentine’s Day & did not reach even on 18th.
I am totally disappointed. Never trust them
Fridge magnet
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Hey Shrinidhi, Thank you so much once again for taking your time out and reviewing us, It is words like these from our customers that helps us in excelling in all aspects of gifting and making their experience worthwhile with us. Your appreciation means a lot to us.
Rest assured that we will continue to do our best at work and will not disappoint you in any way. Regards Tanvi