Indian Gifts Portal - Order have not delivered
Hi,
I placed an rakhi order to be delivered in Amritsar. It was a same day delivery order(144****) but there was no delivery made in two days.
Customer service is so terrible. It was more than half an hour waiting time to get to the customer service. Even knowing that they could not able delivered as promised still they refuse to cancel my order and when i just hung up the phone, somehow they changed the tracking status as delivered but the recipient never received any package. I called again, Waited for 25 minutes and they disconnected my call saying "We cannot take your call right now".
See the attached picture, Package was never dispatched. What a Fraud.
GO TO HELL!
Reason of review: Problem with delivery.
Monetary Loss: $12.
Preferred solution: Full refund.
Indian Gifts Portal Cons: Website not worthy, Service and response, Delivery and customer care.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Hi, I've received confirmation from the vendor that this order has been delivered successfully to the recipient. I sincerely hope we haven't disappointing you too much, as it was never our intention to spoil any special occasion for you or your family.
Thank you for choosing IGP.com as your gifting portal.
Have a splendid day!! Regards Surabhi